Having spent two enjoyable months in the US, the last two days I spent in anxiety. The Delta Connectio flight from BWI airport, Baltimore was delayed by more than an hour. As a result, when i reached JFK New York, the Delta Airlines to Rome had already left. Without much deliberation Delta gave me a seat in the following day's flight, i.e. after 24 hrs. In the JFK airport i witnessed a face of US beauracracy. I went from pillar to post to change the ticket as i couldn't wait for so long. Everyone giving an advice, but a wrong one. Even for a one phrase clarification, i had to stand in a line for more than an hour. For the night, they wouldn't make any arrangement for accommodation. After much discussion, and questions like 'who's your MD? want to talk to him' etc., i was given a coupon for accommodation in a hotel with a dinner coupon. The dinner was costing 30 dollars of which Delta payed only 7 dollars and the rest from my wallet. Good business for the...
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